Who can invite

Only the shop owner can invite team members. A manager cannot send invites. A manager runs day to day operations, including Booking Rules. Billing, shop info, your domain, and adding or removing people stay with the owner. Inviting a team is also a Shop plan feature. On the Solo plan there is only one artist, the owner, and there is no team to invite.

Artist seats and access levels

When you invite someone, you set two things. The Artist seat switch lets them take bookings as an artist. The Access level menu gives them None, Manager, or Front desk. The two combine, so a manager can also hold an artist seat.

An artist gets their own booking page, their own schedule, and the services you assign to them. Turn on the artist seat for anyone who does tattoo work at your shop.

A manager helps run the shop day to day, but cannot invite or remove team members.

Front desk can see the whole calendar, look up and edit clients, and take payments, but cannot book, move or cancel appointments.

Sending an invite

From your team page, press Add member and stay on the Invite by email tab. Enter the person's name and email, set the Artist seat switch and the Access level, and press Send invitation. tatbook sends them an email with a link. They open it, enter their name, set a password, and accept the terms, and their account is created with the access you chose. The email address must not already have a tatbook account. An invite stays valid for 14 days. If it expires before they accept, revoke the expired invite, then send a new one.

You can resend or revoke a pending invite at any time from the team page. Revoking kills that invite for good. A new invite to the same person is a clean, separate one.

Adding yourself as an artist

If you are the owner and you also tattoo, you do not need to invite yourself. From the team page, press Add myself as artist, which gives you your own booking page alongside your role as owner.

When someone leaves

Removing an artist removes their artist access right away. If they also have manager or front desk access, remove that from their staff page. Their profile and history stay on record.

Still stuck? Email support at support@tatbook.app.